values

If you can’t answer this question, you may be a sitting duck!

Posted by on Jul 25, 2011

What is your business model? Lately we’ve taken to asking every prospective new client the same question in our exploratory discussion: “What is your business model?” A bit of history will help to explain why we think this question is important. When I began consulting on strategic management, I thought it strange that in the five days it typically took to create a strategic plan, very little time was spent actually discussing strategy. We devoted many hours to SWOT lists, mission statements, climate goals, objectives and action plans. Strategy was implicit in many of these discussions, but...

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Are published “values statements” a waste of time, or worse?

Posted by on Jul 4, 2011

What’s wrong with values statements? A formal statement of organizational values, it’s said, defines acceptable standards of behaviour for members of the organization. Without values, the narrative goes, people will act as it suits them rather than following organizational norms. Given the large numbers of organizations that publish values statements in their strategic plans and similar official documents, leaders apparently take values quite seriously. But the apparent lack of intention with which most organizations launch and publicize their stated values suggests that leaders...

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