China

When is a brand promise broken? Who decides? Will Whole Foods soon find out? TELL US WHAT YOU THINK.

Posted by on May 9, 2011

Is a brand promise broken when customers feel it is, even if the facts don’t support their feelings? A recent case involving Whole Foods Markets may soon test this question. A few weeks ago a Florida judge decided to allow a lawsuit to proceed against Whole Foods Market Inc. (WFMI). The suit alleges that the company violated Florida’s deceptive trade practices law by knowingly selling frozen vegetables grown by prisoners on a Chinese farm irrigated from a polluted river, and owned by the Chinese government. The produce was allegedly certified as organic by another government-owned company,...

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Potential for a banking crisis in China – planning for risk

Posted by on Apr 26, 2011

Predictions are for suckers . . . Let’s start with a confession and a caution.  This article includes a discussion about the risk of a banking crisis in China. But we aren’t predicting China will experience a banking crisis in the next few years. Nor are we predicting it won’t. We’re not in the business of making predictions. That was the confession.  And now for the caution. We don’t think strategic planning teams should be in the prediction business, either. The conditions that could lead to catastrophe often don’t, and predictions about economics and society are notoriously...

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